Return Policy
Goodly Interiors – Return Policy
1. General
At Goodly Interiors, we strive to ensure you are satisfied with your purchase. If you are not completely happy, our return policy provides a clear process for returning products.
2. Eligibility for Returns
- Returns must be made within 14 days of delivery or collection.
- Products must be unused, in original condition, and include all packaging, tags, and accessories.
- Customized, made-to-order, or personalized items are not eligible for return unless defective.
3. How to Initiate a Return
- Contact our customer service at [Insert Email/Phone] with your order details.
- Provide a clear reason for the return and, if possible, photos of the product.
- Our team will guide you on the return process.
4. Refunds
- Refunds will be processed after we receive and inspect the returned product.
- Approved refunds will be credited to the original payment method within 7 business days.
- Shipping or delivery costs are non-refundable, unless the product is defective or sent in error.
5. Exchanges
- Exchanges are allowed for identical items or available alternatives, subject to stock availability.
- Any price difference will be charged or refunded accordingly.
6. Damaged or Defective Items
- If your item arrives damaged or defective, please report it within 48 hours of delivery.
- We will arrange a replacement, repair, or full refund at no extra cost.
7. Contact Us
For returns, exchanges, or questions, reach us at:
[Insert Email] | [Insert Phone] | [Insert Physical Address]